Terms and conditions

TERMS AND CONDITIONS

SCHEDULES:

Our reception opens at 9.30 am, you can leave your bags with us from that time onwards

Check in: 15:00h to 00:00h.

Check out: until 11 am.

Quiet hours between 10 pm and 08 am.

BOOKING/PAYMENT:

To guarantee your reservation, you must pay by bank transfer 100% of the total amount of the reservation. Proof of payment must be sent by email within 24 hours of making the online reservation. Failure to send the proof implies the cancellation of the reservation.

CANCELLATION POLICY:

If your reservation is non-refundable, no amount will be refunded if the reservation is cancelled.

If your reservation is refundable, you can cancel it free of charge up to 48 hours before check-in.

GENERAL RULES/INFORMATION

Our rooms have the maximum capacity of guests defined on our page. Whenever the guest exceeds the number provided for in their reservation, we reserve the right to charge 40 euros for the additional guest.

Smoking is not allowed.

No pets allowed

No parties/events allowed

Children under 12 years old are not allowed

You can only make a reservation if you are 18 + years of age.

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